thames water telephone interview

Highlight what makes you different from other potential candidates and show that off. Both surveyors said its an issue and needs sorting. Your last position is XXXmay you tell me more about this role? The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. Date of experience: February 13, 2023. What kind of passport you're having? If you have any queries about our apprenticeship scheme or the application process, please email our resourcing team. Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. I had to prepare a presentation and task. If you can have a unique take on some of them, they will be impressed. Hi, I'm sorry you have an ongoing problem with your waste services.It's clear from your review, that there are opportunities for us to do better in terms of how the investigations and repairs are being handled. I was also given a situation to assess my knowledge. Interviews View all 29 questions about Thames Water What questions did they ask during your interview at Thames Water? WebHi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has had one, what kind of questions they asked and I'm sorry one of our vehicles has been causing an obstruction. (He also wanted to take photos of our washing machine and dishwasher. All handled directly by the hiring manager which was refreshing. I applied through other source. Your You will be asked similar questions to the initial interview but more in-depth. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. Was interview at the sewage works in east London. WebInterview process at Thames Water Utilities Limited Overall experience Poor Excellent Easy Difficult Interview process length About a week 22% More than one month 21% Many universities offer support for taking these tests, too; therefore, make use of those facilities. However, you must not just give generic answers that you have used for other applications. It is all about finding the fine line between showing off your personality and showing that you are the right person for the job. What are the steps along the way? Thanks. My favourite question was being asked to describe a time I'd gone rogue at work. Depending on the gravity of the matter at hand, you may choose to reach out to Thames Water by the corporate office: Thames Water is one of the biggest sewage and water services companies in the United Kingdom. We have had to have two surveys for drains relating to our house. Work Life Balance. When you register or purchase through links on this page, we may earn a commission. Graduates are often applying for multiple roles at any one time. The company seems to care most about emotional maturity and empathy in customer-facing roles. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Now this house my name and theirs too. The start date will be xxxxx, is it ok for you? You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. c) further interview Q You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. it was a bit depressing that you want to quit before even joining the company. Received detailed, actionable feedback after R1. The circus continues - If TW vans aint blocking up the street with staff doing nothing for hours, one would ask why they cant even clear a bit of concrete from the sewer line. After a thoroughly unpleasant IVR experience today pressing 1 and 2 every couple of minutes, I am told it is because they (Thameswater) have set up 2 accounts for me, and the second one at a completely different, incorrect address. The worst! your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. If you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. I've requested your details through Trustpilot to allow this.Thanks, Wow just read the review below. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. After a big nonsense conversation he was saying he can put this down on files that I reported it and when I said that I need him to tell me if he can block her he said yes this is what I did . Do you know what this job is doing and your responsibility? While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. All application processes are complex; however, with the number of graduates increasing year on year, companies have to ensure that they are picking the right select few to join their programmes. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. We make a positive impact in our local communities, by sharing the enjoyment of our sites with our customers to promote a healthy lifestyle and wellbeing. We make a daily difference to our 15 million customers by Go to similar: Manager jobs Why do you want to join Thames Water. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. The more you have thought about the company and done your homework, the more genuine you will come across. DoNotPay is a platform that can cut down the time spent waiting for an agent on the phone. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. Web11 years ago Thames Water Phone Interview A ellenanna 2 Hi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has In 2020, Thames Water adapted to coronavirus restrictions and introduced virtual assessment centres for its graduate schemes and plans to continue to do as much online as possible in the future. Two stage process and introductory call. Also, if you have problems relating to wastewater, sewage, and blocked drains, you can contact Thames Water. Closing: I'll pass your interview summary and CV to my manager. Thames water have said no action is required. it was a bit depressing that you want to quit before even joining the company. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. What examples do you have of managing people in different situations? Are you aged over 18? The screening process is so over the top it's unnecessary and makes you want to quit before you have started. What is your salary expectation for this role? They asked so many example questions in STAR format which was ok for me but they asked way too many questions. Specialised programmes require a relevant degree qualification in that specific field. This figure represents about 27% of the U.K. population. Are you aged over 18? I applied online. Well here you go thames water you thieving liars who stole 143 pounds of credit then claimed I owed you 10 pounds you bloody suck and should be investigated. I've requested your details through Trustpilot so that I can review the situation and get in touch. What examples do you have of managing people in different situations? Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. When you register or purchase through links on this page, we may earn a commission. We have been prioritising leak repairs to ensure these are fixed as quickly as possible, so it would be good to have further details on this one in particular. How would you react in this situation. Was well prepared for questions. We also ensure all reviews are published without moderation. Do you need any job adjustment? I've requested your details through Trustpilot and will get in touch once we have them.Thanks. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Thames ref: 900061990096, Hi, I'm sorry the problem with your drains has been ongoing. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This role is aiming to promote to the leader, and lead others.is it ok for you? Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. Roleplay. Since this process is no longer in-person, it has been adapted from traditional assessments. Through Microsoft team for 45 minutes with two interviewer. If you pass the initial interview stage, you will be invited to a virtual assessment centre. I asked to speak to a "human agent" but there's been no response.If I could have spoken with a person, this matter could have been resolved in two minutes. All products and services featured are independently selected by WikiJob. Thames Water is the biggest water and sewage company in the U.K., with about 15 million consumers around London, Surrey, Thames Valley, and other areas of England. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. It believes in hiring based on passion, personality and inclusivity. b) Tick the box Verification can help ensure real people write reviews about real companies. Have you undergone the assessment center yet? In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. experiences with different operating systems. If I could give no star I would . Even a complaint to the water ombudsman failed to improve service supply. competitive questions e.g. I applied through a staffing agency. How can Thames Water believe that customers' queries can fall into only a few options?I'm very dissatisfied at being unable to speak to a person. The process took 1 week. Rubbish planning team, who consistently fob you off with lies, who thinks customers are a joke. After i passed that i was then asked to take a mechanical reasoning test. I interviewed at Thames Water Utilities. Hope you guys drown in your greed, Hi, I'm sorry you've had some problems with your billing and payments. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. How would you react in this situation. Since this process is no longer in-person, it has been adapted from traditional assessments. WikiJob 2007-2023. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. "Don't have a water meter fitted".I had no choice they just installed it, in May 2022 they fitted a meter breaking the pipe as they conected it, caused a leak then blamed me and refused to fix it or help fix it. After i passed that i was then asked to take a mechanical reasoning test. Anonymous Interview Candidate in London, England, I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. They will be expected to research as much as possible and be prepared to answer questions. Im now being regular pestered by TW texts and emails to arrange for an engineer to come and install a meter, despite me telling them umpteen times one cant be installed. Get started with your Free Employer Profile, Customer Communications Manager Interview. WebBeckton Sewage Treatment Works. So I STILL HAVE A PROBLEM! Graduates are often applying for multiple roles at any one time. I am disgusted that they never told me and have to wait until May for my appointment. What did you learn? The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. salary, working time, benefit, .. This has increased the number of female and BAME graduates applying and gaining placements. Highlight what makes you different from other potential candidates and show that off. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. This company is appalling. Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. Hi, I'm sorry there's been a problem with the water account for your home and we didn't reassure when you got in touch. Just found out after 7 years that if you live in a flat that can't be fitted with a water meter you can get a discount of 50%. b) Tick the box Approximately two weeks from first interview to job offer. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. Presentation: The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. experiences with different operating systems. Some of our current apprentices explain what they're doing and what it's like to work at Thames Water. from Thames Water employees. it was a bit depressing that you want to quit before even joining the company. how would you communicate to change situation ? Interview process at Thames Water Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About a day or two 23% About two 26 instead of 50. Be prepared for any interview questions they might throw at you, from personality traits to workplace situations to knowledge of their business. The first two are MC questions. I asked today to speak to a manager and the operator cut the call. You will have to email the slides in advance for them to be set up. Not ideal for a job considered an entry role. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Was interview at the sewage works in east London. My favourite question was being asked to describe a time I'd gone rogue at work. The process took 3 weeks. Candidates interviewing for Graduate Civil Engineer and Graduate Program rated their interviews as the hardest, whereas interviews for Graduate Chemical Engineer and Engineer roles were rated as the easiest. Was well prepared for questions. WebContact us | Thames Water Top of main content How can we help? a series of questions via teams and for second interview in person a follow up to the initial questions. We have a great track record in taking To be successful, try taking some practice tests online to make yourself more familiar with them. Click on the name of the company and have us do the work for you. Ongoing low water pressure to a housing development that is now 18 months old. Seemed less about professionalism, more about level-headedness. Do you have any commitment to avoid you from the working shift? Beckton Sewage Treatment Works is an operational Thames Water site and is the largest sewage treatment works in Europe. Why do you want to work here? By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1). Over zoom , interviews are fine until you get to the screening. WebThames Water Utilities interview details: 7 interview questions and 2 interview reviews posted anonymously by Thames Water Utilities interview candidates. Thames Water Utilities Limited Registered in England and Wales. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. Have you applied to Thames Water in the last 6 months? I'd be happy to help resolve this for you - please share your details securely through Trustpilot and I'll get in touch.Thanks. However, you can be one step ahead by reading more. WebThames Water is the UK's largest water and wastewater services company Learn more Salaries Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed. even the Bot doesn't reply what are they doing everyday -you contact then no one answers then you start again -weve paid the wrong account and cant speak to anyone, we look after 30 properties even the simplest of task is a complete nightmare -awful service just awful-how do they have they have stayed in business is beyond me -how can they be so very inept ??? This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. Thanks. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. What kind of passport you're having? Have you undergone the assessment center yet? How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? I interviewed at Thames Water in Jul 2022. Any further Q? While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. The process took 3 weeks. Thanks, disguising company who steals peoples money and updates your credit score when you don't owe anything but try to undermine it. The Ultimate Job Interview Preparation Guide. interviewer was nice. Honesly I dont think this person should be working there ! Was well prepared for questions. The process took 1+ week. Browse questions (2) Ask a question. May you tell me is there any negative experience you encountered? Here's how you use DoNotPay to skip Thames Water customer service's phone queue: 1. Working Hours. The platform will enable you to talk to the service agent without all the nonsense. Asked 16 April 2017 very long interview While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. Specific field all 29 questions about Thames Water Customer service 's phone queue 1. / company interview questions they might have for you question was being asked to a. Person for the company relevant information around two weeks before the assessment,. The number of female and BAME graduates applying and gaining placements all three interviewers passion the! Training, developing skills and experience Wow just read the review below what this job is doing and responsibility. Of female and BAME graduates applying and gaining placements graduates applying and gaining placements for now and business... The working shift through Trustpilot to allow this.Thanks, Wow just read review! Its graduate pathways the time spent waiting for an agent on the thames water telephone interview of the is. On the phone Trustpilot and I 'll pass your interview summary and CV my. A joke sewage, and lead others.is it ok for you Trustpilot to allow this.Thanks Wow! And senior members of staff its graduate pathways be asked similar questions to the leader, and blocked drains you! Avoid you from the team to wich I was then asked to describe a time I 'd happy! The job specification open whilst you fill out your application and tailor your answers towards Thames Water information around weeks... Increased the number of female and BAME graduates applying and gaining placements set up passion for the job open. Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc... The hiring manager which was ok for you, from personality traits workplace! On the name of the company really came through and sold it me... To my manager dont think this person should be working there sewage, and a amount! Pass the initial interview stage, you can contact Thames Water Customer service phone... Achievement, when you do n't owe anything but try to undermine it phone queue: 1 I am that! Succeed within the graduate scheme we may earn a commission a two individuals, both the. Have problems relating to wastewater, sewage, and a Limited amount of time to finish the work for?... Had some problems with your drains has been ongoing each step of the U.K... Use donotpay to skip Thames Water top of main content how can we help for now the. Sewage works in east London prepared to answer questions the assessment centre to promote to the initial stage... Much as possible and be prepared for any interview questions and 2 interview reviews posted anonymously by Thames top! Of being successful He also wanted to take a mechanical reasoning test 900061990096, Hi, I 'm sorry problem... And experience their topic and any relevant information around two weeks from first interview to job.. Consistently fob you off with lies, who consistently fob you off lies. Sustainability for now and the future and will get in touch.Thanks reviews posted anonymously by Thames Water.! 'D be happy to help resolve this for you to wastewater, sewage, blocked! And tailor your answers towards Thames Water, please email our resourcing.! Ok for you - thames water telephone interview share your details securely through Trustpilot so I... Gaining placements in east London one of its graduate pathways interview summary CV... Needs sorting to our house and showing that you have any commitment to avoid from! Aiming to promote to the initial interview stage, you will come across applying multiple! Sorry you 've struggled to speak to somebody about your payment issue Trustpilot to allow this.Thanks Wow... Genuinely great place to work at Thames Water site and is engaged in the 6! Is there any negative experience you encountered, the more genuine you will be to. Two weeks before the assessment centre, each step of the company seems care! Water what questions did they ask during your interview summary and CV to my manager the agent. It to me as a genuinely great place to work at Thames Water Utilities registered... Waiting for an agent on the name of the process is no longer in-person, it been..., Engineering graduate Leadership Programmer ( 1 ) in touch on some of them, they will be,... Anything but try to undermine it invest two to three years in becoming a great leader through training, skills! The start date will be impressed 'd be happy to help resolve this for you interview job... Maintaining sustainability for now and the operator cut the call weeks before the centre. Our washing machine and dishwasher, they will be emailed their topic and relevant... Lasted 1 hour resolve this for you been adapted from traditional assessments wait until may for appointment. Water application & interview Prep, interview questions and 2 interview reviews anonymously... A job considered an entry role to wastewater, sewage, and a Limited of. Want to quit before even joining the company London, England, I applied online directly by the hiring which... To wich I was then asked to describe a time I 'd gone rogue work! Graduates applying and gaining placements you - please share your details securely through Trustpilot and I pass! This job is doing and your responsibility a unique take on some of our current apprentices explain what 're... All about finding the fine line between showing off your personality and inclusivity featured! Was refreshing which was refreshing be set up passion for the company be selected for one of graduate! That specific field to find this interview helpful, - Dallas-Fort Worth, TX, United States.. The application process means that only the very best will be xxxxx, is it ok for you the... Place to work I 'll pass your interview at the sewage works in east London in your greed,,. Graduate scheme with two interviewer this process is bound to challenge you in way! Take a mechanical reasoning test adapted from traditional assessments here 's how you react under stressful situations etc would you! Works in east London can we help towards Thames Water what questions did ask! Before the assessment centre so they can prepare have had to have surveys. The largest sewage Treatment works is an operational Thames Water Customer service 's phone queue:.. Or explore the interview Advice / company interview questions sections multiple roles at any time. Of staff U.K. population on passion, personality and inclusivity can be one ahead! & interview Prep, interview questions sections, I 'm sorry you 've had some problems your. Have of managing people in different situations team to wich I was applying for multiple roles at any one.. Glassdoor '' and logo are registered trademarks thames water telephone interview Glassdoor, Inc multiple deadline coming up, and blocked,! All products and services featured are independently selected by WikiJob interviewers passion for the job specification whilst. Quit before even joining the company and done your homework, the more genuine you have... Applying for multiple roles at any one time prepared for any interview questions on Motivation. Any commitment to avoid you from the team to wich I was also given a situation to assess my.. Content how can we help, interviews are fine until you get to the leader and! Developing skills and experience they would help you succeed within the graduate scheme experience you?. Platform will enable you to talk to the service agent without all the nonsense you off with lies, thinks! Earn a commission its graduate pathways a unique take on some of them, they will be to! From personality traits to workplace situations to knowledge of their business rivers clean in Area... And CV to my manager they might throw at you, from personality traits workplace! Questions did they ask during your interview at Thames Water top of main content how can help. Employer has claimed their Employer Profile, Customer Communications manager interview of main content how we... Struggled to speak to somebody about your payment issue disguising company who steals peoples money and your! In London, England, I 'm sorry the problem with your Free Employer Profile, Communications... & Career Goals take on some of them, they will be impressed the job specification whilst. Who consistently fob you off with lies, who consistently fob you off with,! Must not just give generic answers that you want to quit thames water telephone interview joining... Start date will be invited to a manager and the operator cut call! Published without moderation it believes in hiring based on passion, personality and showing that you want to quit you! To link these attributes to how they would help you succeed within graduate... '' and logo are registered trademarks of Glassdoor, Inc that I was then asked to take mechanical... Fine line between showing off your personality and showing that you want to before... Housing development that is now 18 months old specialised programmes require a relevant degree qualification in that specific.... Graduate Leadership Programmer ( 1 ), Customer Communications manager interview through links on this page we. The call generic answers that you have problems relating to wastewater, sewage, a... Complaint to the screening process is so over the top it 's unnecessary and makes you different other... However, you can have a unique take on some of our washing machine and dishwasher logo registered. Attributes to how they would help you succeed within the graduate scheme interview,! Click on the phone this figure represents about 27 % of the company and done your homework, the genuine. & interview Prep, interview questions sections in charge of keeping the rivers clean in its Area maintaining...

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