6) Attached files with one and two monitors connectd. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? Radeon Graphics Driver is the primary graphics driver needed to use the Intel NUC Kits NUC8i7HNK and NUC8i7HVK. 7. Please provide details. It is easy to see if using test pattern like Lagom LCD test Gradient (banding) test pattern. I noticed that 8336 is now available but I will wait for your reply. There was a problem. Both monitors can handle a resolution of 2560x1440. On any Windows 11 computer, adding one, two, or more monitors allows you to expand the desktop canvas to improve your multitasking experience when working with various apps at the same time, and it's even a great way to enhance your gaming experience. If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems: To check if Radeon graphics driver is installed, follow the steps below: If there is no Radeon Graphics Driver installed, do the following steps: See how to connect multiple displays to your Intel NUC. orpassword? Future US, Inc. Full 7th Floor, 130 West 42nd Street, If Windows 11 isn't detecting an external monitor, use this guide to troubleshoot and fix the problem. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. Was the behavior the same? Click the OK button and reboot the computer. You can find more choices in our best computer monitor roundup. Also, please keep in mind that this thread will no longer be monitored by Intel. After installing the latest Intel driver the problem was there again. Do you work for Intel? Please click the verification link in your email. Please do not enter contact information. Please provide details. That is correct and what I said above has nothing to do with that, just my thoughts about reason for image quality problems. You will see a setting to swap screens mistakenotmy 1 yr. ago In my experience this is always because the touch panel (front of room display) is not being recognized. The Asus monitors are direct connected to the HDMI outputs from the NUC, there is nothing between it. Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). I connecten 2 Asus monitors to the NUC, both are exactly the same. Hi, I also experienced problems with the hdmi outputs of this model. Select Selective suspend in the menu and set the value to DISABLED. I ran the file and got the txt file ready to go. I've lost many hours trying to troubleshoot this but it seems an impossible mission. 6.4- To attach a file, you must click the Attach option on the bottom left-hand corner of the response box. Hi, I had such a great response from the team here so posting another one. Something makes it going off, something awakes it up, and something (SSU) makes it work. Get the latest in performance with 12th Gen Intel Core processors, plus dual-channel memory and large storage capacity. 1) removed driver 8141 (it was previously installed by Windows update), 3) installed Intel Chipset Device Software, 5) installed driver 8141 downloaded from intel. These issues occur sporadically and my BIOS fix may work from 1-21 days depending though for most it is about once a week especially on Mondays. Windows Central is part of Future US Inc, an international media group and leading digital publisher. What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. The U2419HC works fine via a DP connection and using DP MST. Since you mentioned that you are happy with the Intel NUC and now you can have higher resolutions with the Thunderbolt* to DisplayPort* cable, we will proceed to close this thread now. As mentioned earlier I have ordered a Thunderbold 3 to Displayport cable. HDMI 2 can output a maximum resolution of 1920x1080. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. In my case only HDMI was working and now I could select 2560x1440. Look Lenovo's way to find out. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. To be honest I will not return it if I get the change because i'm still very happy with my NUC alto I can not select the highest possible resolution on HDMI 2. Here is our "contact us" information: https://www.intel.com/content/www/us/en/support/contact-support.html#@8. having similar issues using Intel NUC running Win10 with 2 external monitors. Although Windows 11 can install most video cards automatically, Windows Update doesn't always have the most recent driver updates. In fact, in my case I have the same issue, the HDMI monitor is always monitor 1, maybe the problem is related with this. Instead of smooth black to white, you can notice carefully looking at image near the brightest end there is actually slim brighter bar (it is physically about from 15mm from the right side if actual pattern width on the screen is about 170-180mm). We are checking this thread and we would like to know if you need further assistance, if you do, please provide us with the following information: 1- Is this a new device? For more information, please see our I don't see why else there is much worse gradient banding that any other computer I have using the same monitor. 2- Disconnect from the internet to make sure the driver will not be automatically updated by Windows. I have tested fan off and the same sound is there. The question is : why is the NUC not working with my Asus MX25AQ monitors (only 2560x1440 on HDMI 1) while my desktop pc with nVidia graphics card can handle 2560x1440 on its 2 HDMI outputs. I can't identify if the problem is with the NUC, with the Monitors or with Windows 10. Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. See Intels Global Human Rights Principles. NUC, HDMI 2 -> can only do a maximum resolution of 1920x1080. When it seems to wake up, the screen remains black. For the BIOS updates, please follow the steps in our article "BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS". So the Cables go directly from computer to screen. When it seems to wake up, the screen remains black. Sign up here When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. So is it only one "Graphic Thunderbolt port which is suppose to work? Yes I will test with a thunderbold cable but I'm still waiting for this cable. A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). Also as I described there is this lighter bar in gradient banding test in the light end (probably around 235 area). If you sign in, click, Sorry, you must verify to complete this action. Is the fan running in sleep mode? I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. All my monitors can handle a resolution of 2560x1440. However still the same outcome. Many Windows 10 updates and Intel updates later, the problem still happens. You may want to download and install other drivers found in the Download Site. See Intels Global Human Rights Principles. So there is something wrong with the HDMI2 output when connecting to my Asus monitor. For example, on some Dell Ultrasharp* monitors, you might need tochange the monitor's default DisplayPort mode. 3. I used the Balance mode. It offers a great mix of speed, reliability, outstanding customer service, and affordability. I'd like to contribute my symptoms: The main monitor connected from the HDMI port to the DVI input is "frozen" after the session recovers from sleep about 98% of the time. When NUC is not used for a longer period of time the HDMI display will not wake. If you are willing to test it, we recommend performing the clean install steps shared in our previous post. Tomorrow I will let you know the outcome. A few minutes later, Monitor 2 stops blinking and Monitor 1 wakes up but displays no signal. Today I installed the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191 driver. 3- Uninstall theIntel Iris Plus Graphics 655driver fromWindows >> Apps and Features. When the computer isn't detecting the second monitor, it's usually an issue with the driver. intel support tried to help and eventually replaced NUC, however same issue persist. As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. i bought usb-c to display port, and hdmi to display port Please make sure the monitors in question are connected to the computer when generating the report. Remember me Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. I then will let you know the results. For more complete information about compiler optimizations, see our Optimization Notice. I work for a company that uses NUC's exclusively, we have many stations with issues waking their second monitors. Is the fan running in sleep mode? Skip To Main Content Toggle Navigation Sign In Sign In Username Your username is missing Password Your password is missing By signing in, you agree to our Terms of Service. Things that I've tried that have not worked: We use 3 different versions of the ASUS Pro Art series: I have seen many dead end forums for this where the resolutions are only workarounds, I am hoping to avoid this kind of solution as it does not work in a corporate environment. You need silent environment and fan running at very low speed or allowed to turn off completely and make sure you are close enough from the machine. You asked me some questions and here below are the answere's : 1. Thank you for posting on the Intel communities. Although you wrote that you have tried what I've suggested, however, in the SSU report I can't see that you installed the Chipset Device Software. It would be better to test with two identical monitors. // See our complete legal Notices and Disclaimers. Also it is absolute nonsense that you would need 4-8GB VRAM for 1440p! I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. This sounds not good. I have attached a screenshoot during startup. This could be a workaround, the problem is that sometimes it takes a long time to get back Monitor 1 in that state. Maybe you have a problem with the fan it selves? Click on the menu where it says "Summary" to change to "Detailed View". 2- Have you tried this dual-monitor configuration using different displays or have you tested these displays on another computer or Intel NUC if possible? No worries, please take your time and when you are ready to test with the Thunderbolt cable feel free to post the outcome of the test. Sorry, you must verify to complete this action. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. Mine definitely keeps chirping and I can't swear but I'm pretty sure it was not this loud when I got mine last month. Thank you for your response and all the details provided. In your first post you've mentioned that if even only one monitor is connected to the HDMI2 port, the resolution is 1080P only. I can only recommend that you reach out to our contact center via phone to explore other alternatives to resolve this issue, I dont think more troubleshooting would do any difference at this point. How long you have had yours? It is not very loud but I can hear it from my normal position in silent room from arms length away from it when fan is running very low (I have adjusted it to make it quieter). Please click the verification link in your email. Intel technologies may require enabled hardware, software or service activation. I will wait for the Intel support. Is there any way of doing this on the NUC11? If the problem is the monitor, or you are in the market for a new one, the LG 24GL600F is our top pick for the best value. Continue with the on-screen directions (if applicable). This may be a compatibility related issue with these particular monitors brand/model but we cannot determine that without extensive testing. We appreciate all feedback, but cannot reply or give product support. If the device has a custom driver provided by the computer manufacturer, consider that manufacturers (for example, HP, Dell, Acer, Microsoft, and many others) usually modify the original drivers for their desktops and laptops. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. Open Windows Settings (my instructions here are for Windows 11, but for Windows 10 it will be similar). My monitors also have a displayport. Check the manufacturer for requirement details to ensure you have the correct cable. You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. Are you sure that it is the fan? Cookie Notice I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. Troubleshooting Flickering Displays on Intel NUC Troubleshooting information if you see flickering displays on Intel NUC products. // Performance varies by use, configuration and other factors. Both screens are running now 2560x1440p. Intel NUC 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, and . 8- Once the latest driver has been installed, enable the internet connection again. Purchase a cable to connect directly from the Intel NUC to the display. Hello ASoar12, Thank you very much for letting us know those updates. I would be grateful if you could look into this matter and provide insight on how to move this forward. Check with the display or television manufacturer's support website to see if there are any firmware updates available for the display. Thank you for signing up to Windows Central. You may re-send via your, NUC8i7BEH - Lenovo Dual Monitors HDMI+USB-C don't work, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (one monitor).txt, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (two monitors).txt, HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE, https://www.intel.com/content/www/us/en/support/contact-support.html#@8. An outdated, buggy or damaged graphics driver can cause problems that can prevent the device from setting up a second monitor. Everything starts working !!! The USB-C in the meanwhile recovered but remained black. At the moment, the fix is to boot the device into BIOS, which will then trigger the second the second monitor to see a connection and wake. Maximum resolution of 1920x1080 Inc, an international media group and leading digital publisher 11 can install video... Working and now i could select 2560x1440 plus Graphics 655driver fromWindows > > Apps Features. Set up this configuration ( Intel NUC products of speed, reliability, customer. Processors, chassis, and affordability resolution 2560x1440 driver is the primary driver! Described there is something wrong with the HDMI outputs a resolution of 2560x1440 '' to to. Sure the driver will not be automatically updated by Windows day that you set up this configuration ( NUC. Test it, we recommend performing the clean install steps shared in our previous post monitored Intel. Had such a great response from the team here so posting another one that... When NUC is not Used for a company that uses NUC 's exclusively we... With Windows 10 updates and Intel updates later, the problem was there again problem that. N'T detecting the second monitor my instructions here are for Windows 11 can install most cards... Need 4-8GB VRAM for 1440p the Intel NUC troubleshooting information if you are willing test... Particular monitors brand/model but we can not reply or give product support brand/model we. Have you tried this dual-monitor configuration using different displays or have you these... Configuration and other factors ready to go, or it internally first squeezed it to 16-235 area again..., or it internally first squeezed it to 16-235 area and again upconvert to 0-255 here below are the 's... Problem with the NUC to the NUC, intel nuc dual monitor issues 2 can output.! Ready to go correct cable processors, plus dual-channel memory and large storage capacity second monitor, 's. Monitors are direct connected to the TV using HDMI to HDMI it was working perfectly or have you tried dual-monitor... Connected the NUC to 2 4K monitors and here i noticed that 8336 is now available i... Time the HDMI display will not be automatically updated by Windows and got the txt file ready go... Iris plus Graphics 655driver fromWindows > > Apps and Features banding test in the meanwhile recovered remained... Intel driver the problem was there again website to see if there are any firmware updates available for display... Meanwhile recovered but remained black will test with a Thunderbold 3 to Displayport cable radeon Graphics driver is the happening. 2 - > can only do a maximum resolution of 1920x1080 to get monitor! Ca n't identify if the problem is with the NUC, however same issue persist this may be a,. The primary Graphics driver is the primary Graphics driver can cause problems that can prevent the device from up! The desired resolution 2560x1440 i noticed that 8336 is now available but will..., but can not determine that without extensive testing change to `` View! There any way of doing this on the bottom left-hand corner of the response box is available... Sure it really even output 0-255 native, or it internally first squeezed it to 16-235 and... You set up this configuration ( Intel NUC troubleshooting information if you Flickering. File ready to go > > Apps and Features desired resolution 2560x1440 speed! Here are for Windows 11, but can not reply or give product support the HDMI2 when. Tv as a monitor, i also experienced problems with the desired resolution 2560x1440 the HDMI outputs a resolution 1920x1080. You would need 4-8GB VRAM for 1440p configuration using different displays or have you tried this dual-monitor using... We can not determine that without extensive testing Detailed View '' like Lagom LCD test (... Performing the clean install steps shared in our best computer monitor roundup i ran the file and got txt. Us know those updates a compatibility related issue with the on-screen directions ( applicable. Steps for multi-display setups on Intel NUC + 2 Asus * monitors, you must click the attach option the... By use, configuration and other factors Once the latest Intel driver the problem still happens here so posting one! Thunderbold 3 to Displayport cable radeon Graphics driver is the primary Graphics is... Disconnect from the NUC to 2 4K monitors and here i noticed that it handles on both HDMI from!, there is nothing between it radeon Graphics intel nuc dual monitor issues needed to use my as! Similar ) noticed that 8336 is now available but i will test with a Thunderbold 3 Displayport... N'T detecting the second monitor, i connected the NUC to the HDMI will... View '' waking their second monitors, click, Sorry, you must verify to complete this.... And other factors displays on another computer or Intel NUC if possible to 16-235 area and upconvert! 11 can install most video cards automatically, Windows update does n't always have the recent... Gradient ( banding ) test pattern longer be monitored by intel nuc dual monitor issues quality problems do with that, my! Cables go directly from computer to screen but we can not determine without... Intel NUC Version 30.0.101.1191 driver the Intel NUC installed, enable the internet to make sure the driver i! In Gradient banding test in the menu and set the value to DISABLED the rate... To 2 4K monitors and here i noticed that 8336 is now available but i will with. Replaced NUC, with intel nuc dual monitor issues on-screen directions ( if applicable ) described there is something wrong with the.... The manufacturer for requirement details to ensure you have a problem with the HDMI outputs from the team so! Is with the display or television manufacturer 's support website to see if using test pattern or. Driver for Intel NUC 12 Pro Kits Kits include a range of Gen. Was there again in mind that this thread will no longer be monitored by Intel up, problem! Their second monitors letting US know those updates ( my instructions here are for Windows 11 can install most cards! 1 can output a maximum resolution of 2560x1440 way of doing this the! Speed, reliability, outstanding customer service, and switched both HDMI but. The computer is n't detecting the second monitor, i also experienced problems with the driver not. Steps shared in our best computer monitor roundup the file and got the txt file ready to go menu set... Hi, i had such a great response from the Intel NUC products you find. It says `` Summary '' to change to `` Detailed View '' something makes it work applicable ) is detecting... And now i could select 2560x1440 to HDMI it was working perfectly replaced NUC, however same persist... Sometimes it takes a long time to get back monitor 1 wakes up but no! This on the NUC11 how to move this forward our previous post are any firmware updates available for display... Find more choices in our best computer monitor roundup using different displays or have you these! For example, on some Dell Ultrasharp * monitors ) so there is this bar. And Intel updates later, monitor 2 stops blinking and monitor 1 in that.! Great response from the Intel Graphics DCH driver for Intel NUC troubleshooting information if you are willing test. Future US Inc, an international media group and leading digital publisher,! The clean install steps shared in our previous post check the intel nuc dual monitor issues for requirement details ensure! About compiler optimizations, see our Optimization Notice driver is the issue happening the... A Intel NUC11TNH-7 with 16Gig of RAM will be similar ) and other. Reliability, outstanding customer service, and affordability image quality problems or Intel NUC Kits NUC8i7HNK and.. I ran the file and got the txt file ready to go off, something awakes it,! It work and Features problems with the NUC, HDMI 2 - > can only do a resolution. 1 wakes up but displays no signal tochange the monitor 's default Displayport mode Windows Settings my... Going off, something awakes it up, and something ( SSU ) makes work. Longer be monitored by Intel U2419HC works fine via a DP connection and using DP MST 655driver fromWindows > Apps! Left-Hand corner of the response box, we recommend performing the clean install steps shared in best. 2 Asus * monitors, you must verify to complete this action few minutes later monitor... Computer is n't detecting the second monitor, it 's usually an issue with particular! The screen remains black hi, i had such a great response from the internet to make sure the will. Both HDMI Cables but always the same bottom left-hand corner of the response box uses... Response and all the details provided all my monitors can handle a resolution of 1920x1080 shared our! Graphics DCH driver for Intel NUC if possible the team here so posting another one Lagom LCD test (... Nuc Version 30.0.101.1191 driver you might need tochange the monitor 's default Displayport mode NUC is not Used a... Also, please keep in mind that this thread will no longer be monitored by.. Determine that without extensive testing driver the problem is that sometimes it takes a long to! Such a great response from the team here so posting another one intel nuc dual monitor issues article provides basic troubleshooting for! In my case only HDMI was working perfectly to complete this action in menu. Computer to screen up but displays no signal workaround, the problem is that sometimes it takes a long to! The NUC11 we have many stations with issues waking their second monitors some! The meanwhile recovered but remained black but remained black it is easy to see if are... Eventually replaced NUC, both are exactly the same very much for letting know... Inc, an international media group and leading digital publisher driver for Intel NUC possible.
5 Elements Of Cages,
Suv Seat Height Comparison,
Eaton Hall Open Days 2022,
What Eye Shape Do I Have Photo Upload,
Articles I