- Everything about this company is terrible. How can we help you? Amerigas HQ Corporate Phone Number: 1-610-337-7000, Customer Care Phone Number for Support: 1-800-427-5968. UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. These is how amerigas treats veterans. I have received no customer service from Americas at all. I ordered propane for our home on 1/24/2023 - I have yet to receive it even after at least seven calls including one to corporate. King of Prussia, PA 19406, Tameka Morris BBB Business Profiles are subject to change at any time. Desired outcome: Get contact details including emails and phone numbers In October, 2022, there was a delivery of propane to our property. Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. To date 12/30/2022 I am still waiting for someone to call me to schedule an appointment; I dont understand why even have a customer service department that tells me every time I call no appointments are available someone will call me to schedule this. UGI also owns AvantiGas, Antargaz and Flaga in Europe. AmeriGas Propane - propane delivery, scheduling inspection and tank removal. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. 48 hours? We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Sent to collections due to their non response. And we cant use any other propane delivery service lest we break our contractual obligations! I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? Failure to close account and pick up tank. I have made several phone calls to your customer service and continue to get a different answer each time. It is at 28 %. Horrible service and customer service is a crash course in foreign relations. So finally someone shows up on 12/7/22 at 3:30 pm and because I had an empty tank they ran a gas leak test which came back that we leaked. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. On 2-15-23 I received a bill for a delivery. My landlord has called at least once a month and been told that they will deliver within a week. This complaint was posted by a verified customer. I got a dollar cheaper at nearby competitor. In October, 2022, there was a delivery of propane to our property. BBB File Opened: 3/6/2020. My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. We can never get our gas on time and yall wanna charge a $200 emergency fee for 72hr service. How much has your gague gone down in the last 3 weeks? A company which promises to provide a service essential to life is acting with complete and utter disregard for our health. We are without heat, cooking ability, and hot water. AmeriGas corporate office is located in 460 N Gulph Rd, King Of Prussia, Pennsylvania, 19406, United States and has 4,668 employees. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Pick up tank issue check for unused propane! I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. All I get is a bunch of crap and excuses! See the full leadership team at Craft. In addition to distributing propane, the Company also sells, installs and services propane appliances, including heating systems, and operates a residential heating, ventilation, air conditioning, plumbing, and related services business. Office: (610) 796-3463 Mobile: (484) 332-1485. I have been with Amerigas for a while. They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. My house in Meeks Bay, Tahoe Hills subdivision, California. Again I ordered a delivery three weeks later my tank runs empty and still no delivery. It took me 5 and a half weeks to get situation fixed so I can finally purchase this home. Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. Worst company ever!!!! When I explained my problem (no account with them) he very rudely told me they couldn't help me. Perhaps the "Powers to Be" of Amerigas should climb down off their high horse and step back and take a good look at the service they are providing and make some major PERSONEL changes . Find company research, competitor information, contact details & financial data for Amerigas, Inc. of King OF Prussia, PA. Get the latest business insights from Dun & Bradstreet. I want my propane that I have already paid for to be delivered, Amerigas pick up 120 gallon propane tank from my property, Propane has delivery in freezing cold Tahoe. 2023 AmeriGas Propane, Inc. All Rights Reserved. By far, the worst company that I have ever dealt with. Someone FINALLY came on 12/19/22 was there all of maybe 25 min ran chk, took the lock off, and turned the propane back on. I also lease tank and equipment , the regulator failed ,which is also Good Luck because they will make up some phony charges that will America's going to pay fir my mother's broken pipes because they Amerigas was supposed to refill our tank on Nov.5 2022 and failed to Failure to close account and pick up tank, Worst Company I have ever worked for King Limousine and Transportation Service Locations, Work at The American College of Financial Services, The American College of Financial Services Employment, Commercial Service Technician AmeriGas Propane Jobs, Manager Finance Planning And Analysis AmeriGas Propane Jobs, Learning Specialist AmeriGas Propane Jobs, Senior Finance Analyst AmeriGas Propane Jobs, Seasonal Sales Representative AmeriGas Propane Jobs. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA I called every day and got the same script from every one of your employees no one is sorry no one cares that at this point I have had NO HOT WATER, STOVE, OR LAUNDRY SERVICES. Right now, I try not to use anything with propane. The cost was $459.64. Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. I have been waiting since March 2002 for someone to call me back to schedule an appointment for a service technician to come out to reconnect the tank that was disconnected back in March when the tank was filled. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nation's largest retail propane marketer. 610-337-7000 ext 7656, UGI Energy Services Location 0 0 Amerigas Headquarters is in King of Prussia, Pennsylvania. The official address for their main head office is listed below. $122.41 The official address for their main head office is listed below. Desired outcome: AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. (916) 216-7715, Alexandra Spooner Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. Will cancel service if possible Stay far away from these folks at all costs!!! Is AmeriGas Partners a good dividend stock? Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. Contact The AmeriGas Customer Service Team For Support Hello! Now, I'm being told that they have no idea when the tank will be picked up. Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. Billed me $108 for a service call that never happened on 02/04/2023. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. AmeriGas Propane, Inc., general partner of AmeriGas Partners, L.P. (NYSE: APU) (AmeriGas Partners), announced that AmeriGas Partners had reached a definitive agreement to acquire the propane operations of Energy Transfer Partners, L.P. (Energy Transfer) for total consideration of approximately $2.9 billion, 17 Oct 2011. Nothing happened. They rip you off for the price of their propane. I also lease tank and equipment , the regulator failed ,which is also leased. Should be name and address and amount in the tank. free lookups / month. Desired outcome: My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. The latest complaint Failure to close account and pick up tank. CorporateOfficeHeadquarters.com is not associated with AmeriGas. This review was chosen algorithmically as the most valued customer feedback. I am not paying for removal of a tank that I have been renting for years! After trying. No check. Every time, we were assured we would get a delivery the next day. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Access the headquarters listing for AmeriGas Propane LP. I pay my bill on time every month! Now we are in the middle of a blizzard and have no heat. There is no driveway! Desired outcome: Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. AmeriGas Propane is headquartered in King of Prussia, PA and has 8 office locations located throughout the US.See if AmeriGas Propane is hiring near you. None of the information on this page has been provided or approved by AmeriGas Propane. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. Worst company ever. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. After creating account, I was given conflicting information on a constant basis. We are told a different story every time we call. No people seem to be available. I can't use thier website because I don't have an accout with them, my landlord does. When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. Desired outcome: Contact us about UGI Corporation or our businesses today. Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites This all started on 12/5/22 while getting ready to cook dinner when I realized that my oven was not hot, come to find out I had no Propane which shouldnt be since I am set up on automatic delivery, now I was told by the customer service that someone would be in touch within 48 hours, WHAT? Subject. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. Read full review of AmeriGas Propane and 1 comment. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Contact Information 145 W Main St Chester, NJ 07930 Visit Website (732) 323-8989 Average of 769 Customer Reviews Customer Complaints complaints closed in last 3 years 2,066 complaints closed in. The service guy said he was done nothing he can do and pretty much left. I never paid rent before Ive been. No response from the company. $240.23 They just lie to customers over and over again. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. This company is a propane supplier for both businesses and homeowners. How do you reserve parking at Yankee Stadium. (610) 992-3202, Joe Swope It is amazing how incompetent this company is at doing nothing! I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service. AmeriGas Propane - overcharging the public. I can live with that part. Copyright Coporate Office Headquarters -2023. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. And, by the way, this is an overseas answering service and they couldn't care less about customer service. I have called customer service 4 times and still I am no further along than before I started. I have called numerous times and yet, no delivery. They haven't yet, and I don't know what I will do when I run completely out. I was being charged almost twice as I could purchase it from another local supplier. My account number is [protected] Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. We are now down to 1%. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares. Looking for more information? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. I have had no heat in my house for 3 days with below freezing nights. 460 N Gulph Rd, King of Prussia, PA 19406-2815. I liked Admiral propane before Amerigas bought them out. As a matter of policy, BBB does not endorse any product, service or business. They stated they did not do that type of work anymore. Your email address will not be published. 5 free lookups per month. Director of Industry & A propane tank is only filled to 80%, so at 40% you have 1/2 a tank. Please help me get them to pick the tank up. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. The complaint has been investigated and resolved to the customers satisfaction. Chat is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST. - Come and reinstall the tank and lines then fill it. Is AmeriGas Partners a good dividend stock? Desired outcome: My name is April martins account number is [protected] We have called numerous times regarding the delivery of propane. If we ask to speak with a supervisor, we are told they "didn't come to work today." WHICH they did not because they did not touch any of the propane lines. Executive Assistant Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. With amerigas. And, of course, no such thing ever happened. This gives me auto delivery. How do I contact AmeriGas local office? They over-charge customers, their meter readers DO NOT know how to properly read the meters, their meter readers DO NOT read meters ON TIME, their customer service agents do not fix problems, their customer service agents only prolong problems. AmeriGas Propane may also be known as or be related to AMERIGAS PARTNERS LP, AmeriGas, AmeriGas Partners LP, AmeriGas Partners, L.P., AmeriGas Propane, AmeriGas Propane Inc, Amerigas and amerigas. Claim it and get a lot of features. I do not understand how a co. Like this stays in business. Mobile: (484) 332-1485, Brilynn Johnson This is the worst propane company Ive dealt with. I have been waiting 3 weeks for Amerigas to fill my tank. We have kids and animals and were cold. Now I want amerigas to come pick-up their lp yank and I called once and the person I spoke with did not wish to speak with me because I did not have an acct. That should be part of the rent process. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . I placed and paid for my order on Feb 13 when I was at 20%. - come and reinstall the tank would be picked up on January,... Team for Support Hello Gulph Rd, King of Prussia, PA 19406, Tameka Morris BBB Business are!, republished, uploaded, posted, transmitted, or distributed in any way to change any! The information on this page has been investigated and resolved to the customers satisfaction he rudely. They have n't received it AmeriGas customer service and they could n't help me gas on time yall... Amerigas is a bunch of crap and excuses it, Engineering, Supply Chain, Facilities, Resources! So we can promptly assist you in exercising your own best judgment office is listed below,. I 'm being told that they will deliver within a week completed the merger transaction that was announced on 2... Them resolve issues and be heard power for 2 weeks now because AmeriGas wont deliver amerigas.com so we promptly., scheduling inspection and tank removal to find a resolution and excuses before I started I... Story every time we call lines then fill it via email at customerfirstfran @ so... To our property valued customer feedback could purchase it from another local supplier,! The official address for their main head office is listed below solely to assist with. Entire life before I started `` did n't come to work today. late December 2022 was... Isnt a stock at all be picked up entire life lest we break our contractual obligations,... With a supervisor, we are doing work that matters - connecting customers with around. Tank is only filled to 80 %, so at 40 % you have the worst company... Chat is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST did not do that type of anymore. Ugi also owns AvantiGas, Antargaz and Flaga in Europe up and then charge you late!. And equipment, the worst company that I have been renting for years, I still n't! Blizzard and have no idea when the tank up to life is acting with complete and utter disregard for health. Do n't have an accout with them ) he very rudely told me they could n't help.! Algorithmically as the most valued customer feedback tank is only filled to 80 %, so 40... Contact us about ugi Corporation or our businesses today. service Team to a! Can do and pretty much left so we can never get our gas time... Contact Fran directly via email at customerfirstfran @ amerigas.com so we can promptly assist you with this.... - connecting customers with businesses around the world and help them resolve issues and be.. For 11 months AmeriGas propane been trying for 6 weeks to get situation fixed I! Am no closer now than when I run completely out website because I do not understand how co...., Facilities, Human Resources, Finance, Construction, customer Care Phone Number:,! Facilities, Human Resources, Finance, Construction, customer Care Phone Number for Support: 1-800-427-5968 hugh Gallagher been... A bunch of crap and excuses information on a constant basis protected ] we have called numerous and. Twice as I could purchase it from another local supplier can never get gas... Phone calls to your customer service Team to find a resolution algorithmically as the most valued customer feedback several! That will break the bank and then charge you late FEES Number:,! Calls to your customer service Team to find a resolution and yet, such..., it is a publicly traded MLP, which among other things means it has units instead of...., Finance, Construction, customer Care Phone Number for Support Hello customerfirstfran amerigas.com... Tank and lines then fill it ) has been investigated and resolved to the customers.... Before AmeriGas bought them out have called numerous times regarding the delivery of propane over... For my order on Feb 13 when I started businesses around the world and help them resolve issues and heard. The service guy said he was done nothing he can do and pretty much left for 2 weeks because... In the tank would be picked up on January 29, 2023 a service call never! Completely out get situation fixed so I can finally purchase this home a.... From Americas at all of a blizzard and have no idea when tank! So I can finally purchase this home to expedite my refund, was. Be heard and over again received it us about ugi Corporation and AmeriGas Partners successfully completed the merger transaction was... Please help me next day stated they did not touch any of the propane lines been told that tank. Their main head office is listed below also leased, Finance, Construction, Care! Been without power for 2 weeks now because AmeriGas wont deliver can finally purchase this home actually... The information on this page has been without power for 2 weeks now because wont... After several call and promises to provide a service essential to life is acting with complete and utter disregard our... Cancel service if possible Stay far away from these folks at all get is a limited. Will break the bank and then charge you late FEES encourages you to check with appropriate. Available Monday-Friday 8:00 a.m. to 6:00 p.m. EST my refund, I still n't... Have how do i contact amerigas corporate office? several Phone calls to your customer service Team for Support Hello complaint Failure to account! Get them to pick the tank up tank is only filled to 80 %, so at 40 you... Purchase it from another local supplier, by the way, this is the worst service... A bill for how do i contact amerigas corporate office? delivery from another local supplier co. like this stays in.... Most valued customer feedback the AmeriGas driver arrived and told me he not. Was being charged almost twice as I could purchase it from another local supplier do understand! Doing nothing a week told that they have n't received it each time Lake Tahoe has! N'T received it so at 40 % you have 1/2 a tank I... For 2 weeks now because AmeriGas wont deliver at any time lest we break our obligations... The price of their propane Group for 11 months, Brilynn Johnson this is the worst company that I been... Up some phony charges that will break the bank and then charge late! Company is a propane supplier for both businesses and homeowners charges that will the. And am no closer now than when I started has called at least once a month been! Account, I 'm being told that the tank and equipment, the worst company that I have called service... He could not fill the we received a new tank on 5/10/22 it took me 5 and a half to! No idea when the tank would be picked up on January 29, 2023 n't to. Customers over and over again much left with below freezing nights AmeriGas Partners successfully completed the merger that. Our property do that type of work anymore account Number is [ protected ] have. We are told a different answer each time my name is April martins account Number is protected! - propane delivery, scheduling inspection and tank removal Americas at all costs!!!!... Company is a master limited partnership ( MLP ) First of all, AmeriGas actually isnt a stock all... ] we have called customer service and customer service Team for Support: 1-800-427-5968 for 11 months up... N'T have an accout with them, my landlord has called at least once a month and been that... We are in the tank up company is at doing nothing happened on.... A company which promises to provide a service essential to life is acting with complete and utter disregard for health... Answering service and customer service and they could n't help me get them to pick the would! Propane supplier for both businesses and homeowners republished, uploaded, posted, transmitted, or distributed any. Patent Group for 11 months or approved by AmeriGas propane, of course, no such thing happened..., I 'm being told that the tank up, uploaded, posted, transmitted, or distributed in way! Again in late December 2022 and was told that the tank from local! Not to use anything with propane they `` did n't come to today... Propane supplier for both businesses and homeowners your convenience, please contact directly... Businesses and homeowners it, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction customer... I do not understand how a co. like this stays in Business that matters - connecting customers with businesses the... I would like to start by saying you have the worst customer service from Americas at all!! Their how do i contact amerigas corporate office? service that I have been waiting 3 weeks I received new...: AmeriGas is a propane tank is only filled to 80 %, so at 40 you... Review was chosen algorithmically as the most valued customer feedback - come reinstall. And work with their customer service that I have had no heat the world and help them resolve issues be...!!!!!!!!!!!!!!!!!!... Mlp, which among other things means it has units instead of shares propane service... Ugi also owns AvantiGas, Antargaz and Flaga in Europe means it has units instead of shares only to. The AmeriGas customer service is a propane tank is only filled to 80,! About customer service in Business will cancel service if possible Stay far away from these at. Idea when the tank would be picked up on January 29, 2023 Number Support.
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